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OT Apps Service Expert

Wavin Nederland BV
Hardenberg Medior


The EMEA OT Apps Service Expert takes care of the Hydra MES application by providing 2nd line support, applying changes and participate in projects.

De rol

As part of the new and growing unit of Global Operational Technologies in Wavin IT, the EMEA OT Apps Service Expert takes care of the Hydra MES application by providing 2nd line support, applying changes and participate in projects. In this role you will proactively collaborate and communicate with Hydra key users. You analyze support requests to find the root cause and solve issues creatively by high level of support without compromising on the system template and IT and security procedures. Furthermore, you identify and manage system improvements and process harmonization initiatives. Other responsibilities are:

  • Assist key users in acceptance testing before going live;
  • Apply and test new patches and updates in test and production environment;
  • Cooperate with external partners to ensure best-in-class OT application services;
  • Be up-to-date on OT technologies, industry trends and latest Hydra updates.

Jouw profiel

  • General IT knowledge about client-server systems, networking and operating systems;
  • Communication protocols like OPC Manufacturing Execution System standards like ISA-95;
  • Knowledge about Hydra or other MES solutions is an advantage.
  • You have experience in working in a manufacturing environment, understanding the work flow of an operator;
  • Configuration of applications and IOT devices.
  • Configuration of devices like printers and scanners.


Wavin is active in the building and construction industry across multiple continents. Wavin is part of Orbia, a community of companies bound together by a shared purpose: to advance life around the world. Wavin is backed up by 65+ years of expertise and works with 10’500+ employees in 37 countries worldwide. Wavin is the largest business group in Orbia. Orbia has commercial activities in 100+ countries, 21’000+ employees and 120 production sites.

At Wavin, we have a ‘calling’ … to service. A purpose. To build healthy, sustainable environments. And where is our help most needed? The very places we live in: our cities. Our cities’ drinking water is leaking away, greenery has been disappearing, streets are flooding after heavy rainfall and its sewer systems are outdated, polluting our groundwater. It’s time to join forces and build long-lasting cities. It’s time for you to join our team!

At Wavin, we engage and collaborate with city leaders, engineers, planners and installers to help make cities future-proof and buildings comfortable and energy-efficient. As a pioneer in sustainable water infrastructure, we focus on creating positive change in the world, guided by our purpose of Building Healthy, Sustainable Environments.

We want to build a team of champions. That’s why Wavin is currently looking for a Category Manager Components EMEA (f/m/x) to join the team at Hardenberg, Wavin Nederland. If you want to make a difference and work for a purpose-led company, please read on.


Do you want to make a difference by building healthy, sustainable environments? As an international company requiring many different professional skills, we understand and celebrate diversity, inclusion and belonging. At Wavin, we encourage all our employees to develop their talent with great innovative programs, and to become the best version of themselves. Together, as a strong team, we grow, and deliver on our purpose every day.  Wavin is the place to be if you truly wish to make an impact. In addition to working with an enthusiastic, professional team in an international environment, we offer a competitive compensation and benefit package.

Meer informatie

Jordy Coerts, (038) 420 3900 or coerts@haed.nl, from HÆD is coordinating the procedure for this vacancy on behalf of Wavin. Apply online at www.haed.nl or by mail.


Meer informatie

Mathijs Schumacher

Mathijs Schumacher